broadvoice.comCloud Contact Center and Unified Communications Solutions | Broadvoice

Products Business Communications Business Phone System Video and Collaboration Business Texting Call Center SIP Trunking Hardware Customer Experience Cloud Contact Center Omnichannel Contact Center AI new Smart Scripting Dialer CXHub new Integrations Microsoft Teams Salesforce Zapier Webhooks PRODUCTS CXHub Your connection to a perfect-fit BPO for improved customer experiences. Pricing Solutions By Industry Healthcare Retail Education Government Financial Services Manufacturing Transportation Community By Audience Business Process Outsourcing SOLUTIONS Healthcare Improve patient and employee experiences with b-hive Communicator. Why Broadvoice Support Customer Success Program Seamless Migration Ease of Doing Business Contact Us Trust Awards Customer Stories Our Values Security TRUST Our Values We are a growing cloud-based communication company with a passionate team on a mission to inspire meaningful human connections. Resources Connect Blog Webinars Learn Training Videos FAQ RESOURCES Blog Get helpful hints, how-to guides, and industry trends to optimize your operations strategy. Partners Program Become a Partner CXHub for Partners new Partner Login Qualify for President’s Club 2024 Tools Partner Resource Center Partner Videos PROGRAM Become a Partner It’s more than just business. Lets build something great together. Join our partner community and be a part of a team that wins. Request A Demo Search Contact Sales Products Business Communications Business Phone System Video and Collaboration Business Texting Call Center SIP Trunking Hardware Customer Experience Cloud Contact Center Omnichannel Contact Center AI new Smart Scripting Dialer CXHub new Integrations Microsoft Teams Salesforce Zapier Webhooks PRODUCTS CXHub Your connection to a perfect-fit BPO for improved customer experiences. Pricing Solutions By Industry Healthcare Retail Education Government Financial Services Manufacturing Transportation Community By Audience Business Process Outsourcing SOLUTIONS Healthcare Improve patient and employee experiences with b-hive Communicator. Why Broadvoice Support Customer Success Program Seamless Migration Ease of Doing Business Contact Us Trust Awards Customer Stories Our Values Security TRUST Our Values We are a growing cloud-based communication company with a passionate team on a mission to inspire meaningful human connections. Resources Connect Blog Webinars Learn Training Videos FAQ RESOURCES Blog Get helpful hints, how-to guides, and industry trends to optimize your operations strategy. Partners Program Become a Partner CXHub for Partners new Partner Login Qualify for President’s Club 2024 Tools Partner Resource Center Partner Videos PROGRAM Become a Partner It’s more than just business. Lets build something great together. Join our partner community and be a part of a team that wins. Log In Home Phones Cloud PBX SIP b-Hive YipTel Support: 888-325-5875 Request A Demo Contact Sales A Single, Secure Solution For Your Entire CX Simplify your customer experiences, reduce costs, and boost satisfaction with a single, scalable solution for your CCaaS and UCaaS. Talk To Sales The Modern CX Solution Built for Small and Mid-Market Enterprises Connect your channels, data, and teams to build exceptional customer and employee experiences that move your business forward without sacrificing your budget. The Broadvoice difference is legendary. LET US PROVE. Connect With Your Customers on any channel Get enterprise-level experiences without the enterprise-level price tag. Our omnichannel contact center platform maximizes the ROI of every conversation. See CCaaS Business Communication Platform for easier collaboration Make it easier to work together. Using Broadvoice’s business communications platform (with phone, SMS video and chat) you can communicate, collaborate, and grow with ease. See UCaaS A complete communications suite for a more connected business. CUSTOMER EXPERIENCE Create connected experiences with contact center solutions for small to mid-market businesses and BPOs. SIP TRUNKING Modernize your phones and the way you connect without replacing your hardware. Saving you big. BUSINESS COMMUNICATIONS Connect your voice and digital channels, like video conferencing and chat, wherever you are. BUSINESS TEXT MESSAGING Send one-to-one or one-to-many texts to your customers and teammates for a boost in engagement. THE BROADVOICE SUCCESS PROGRAM Whether you have a single phone line or an enterprise contact center and back office to support, we’re here to help you, anytime, anywhere, across the globe. When you reach out, a real person answers, on average, in less than a minute. No getting stuck in complicated menus or being transferred all over the place. Instead, we give you the service you expect to give your clients. And, with a +94% customer satisfaction rating and an above industry average 30% first call resolution rate, our customers know we’re always available, we listen, and then resolve issues fast. One Relationship Get a dedicated support specialist to help you through onboarding and beyond. See Onboarding One Number If you ever need help, we’re available. Our team’s on call and ready 24/7/365. See Support One Solution Manage voice, digital, and AI interactions across your entire customer journey from one solution. See Our Process It is easy to see why companies love Broadvoice. Trusted by "Whether it’s remote users or different office hours, the b-hive platform gives us the features and flexibility to meet the needs of each location." Brett Porter President & COO, Summit Management Services, Inc. "Broadvoice offers reliable, flexible phone service with excellent customer service." Nicole Cartwright Executive Director, Tahoe Resource Conservation District "Broadvoice was the only vendor we spoke with that showed us how simple, cost-efficient, and easily manageable it was to execute." Robert Reeder CIO & VP of Technology, Henley Enterprises NEVER MISS A BEAT Cloud Contact Center Build Better Experience Build a contact center queue and assign your agents in less than 10 minutes using our cloud-native, omnichannel platform. Then, personalize and optimize every interaction at scale using robust data and automation. Low-code architecture and easy-to-use AI so you can set up and customize the platform without taxing your IT team Custom plans and flexible pricing to fit any budget Keep the context of your conversations from one channel to the next See CCaaS Unified Communications Unified communications for modern teams The b-hive cloud communication platform is more capable, more reliable, and more affordable than traditional phone systems. Simple as that. VoIP business phone services, video conferencing, team messaging, SMS, and fax One phone number across all devices so your customers can always reach you Manage everything from a single dashboard See UCaaS SIP Trunking Modernize your existing phone system SIP trunks replace your expensive dial tone with affordable, modern cloud calling powered by your existing internet connection. Place calls over your existing internet connection using VoIP Keep the devices you’re already using Manage business phone features from a simple dashboard See SIP Trunking Texting Improve your customer engagement Use Bubble to craft deeper interactions with customers where they spend most of their time — on their phones. Text one-on-one with customers or execute larger marketing campaigns Manage in real-time or schedule and automate Route incoming texts to specific agents or groups See Bubble We go the extra mile for our customers. See why customers choose Broadvoice for their phone system needs. Learn More SEE WHAT Broadvoice CAN DO FOR YOUR BOTTOM LINE. Get a Demo Hello. Popular Searches Business phone system Video conferencing Contact Center solutions Microsoft Teams Integrations Collaboration Hybrid workforce EVERY CONNECTION MATTERS, TO CREATE A LONG-LASTING BOND THAT CAN CONTRIBUTE TO A MORE MEANINGFUL EXPERIENCE....